British Airways to roll out social media-style intranet

British Airways to roll out social media-style intranet

British Airways’ employees will be able to connect with each other across the globe via a single social media-style platform to be launched this summer.

Mobile service ONE will be capable of managing all staff-to-staff communications enabling the carrier’s 44,000 employees to engage with each other via chats, access news and get real time company updates such as share prices, news feeds and their own TV channel.

The rebuild of BA’s intranet will be carried out by British Technology Company Unily which, won the bid to provide a digital workplace platform for the UK’s national flag carrier.

Drew McMillan, director of colleague communication and engagement at British Airways said: “By providing this new, mobile Unily intranet solution to our 44,000 colleagues, we are helping them to connect and communicate more effectively, which ultimately means a more consistent, high quality service delivered to our valued customers.”

Unily platforms operate on a personal and individual level, where team members can host personal and professional interactions through email, video and other internet or social media interactions, but the platform can also be used as a tool for group, company-wide communications.

Paul Jackson, UK managing director at Unily said, “British Airways is one of the most important players in global aviation and we are very excited to be involved with taking their internal communications forward with this digital platform designed to connect its employees wherever they are in the world. It’s exciting to see such joined up thinking coming to fruition.”

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