Travix joins Amadeus’ NDC programme

Dutch OTA to co-design tech to help OTAs deliver ‘more personalised’ experiences Continue reading →

Dutch OTA Travix is to co-design an NDC-enabled solution to help online travel agencies deliver more personalised and differentiated travel experiences.

The company has joined Amadeus’ NDC-X programme to provide input into the design of an NDC-based Amadeus web services solution to fit the needs of OTAs around the globe.

The solution will enable travel agencies to shop, order, and pay for flights and related services, and to add ancillaries and services to the booking, using the NDC standard.

The two companies will work in “agile mode” and look at practical use cases of the standard for online travel agencies.

Incremental versions of the solution will be released gradually with a focus on meeting global business requirements.

The first phase will see the partners define a solution to give online travel sellers access to aggregated NDC and non-NDC content.

In the second stage, Amadeus and Travix will define the servicing requirements that an agency has once the booking has been made, such as any changes or cancellations, or adding ancillaries.

Travix chief executive John Mangelaars said: “In a diverse content world, it’s crucial to have one single end-to-end process for booking and servicing NDC and non-NDC content.

“With NDC, we hope to have richer airline content for our customers, ultimately helping us deliver more personalised and differentiated travel experiences.

“We’re excited to work alongside Amadeus and be part of the NDC-X program to drive progress for the online travel agency community.”

Amadeus NDC-X programme vice president Gianni Pisanello added: “Our objective is to make NDC content easy to access and to compare with other content so travel sellers around the world, and also travel providers, can provide the consistency, transparency and choice travellers are looking for.

“As part of our NDC-X programme, we are working with several airlines and travel sellers to define solutions that make NDC work for all travel players on a global scale.”