Ryanair turns to German partner HLX Touristik to re-launch package service

Ryanair has re-launched its Holidays service a month after it was suspended following claims by the Irish airline that its technology partner was “screen-scraping” and re-selling fares. Continue reading →

Ryanair has re-launched its Holidays service a month after it was suspended following claims by the Irish airline that its technology partner was “screen-scraping” and re-selling fares.

The low-cost carrier has signed an agreement with German software provider HLX Touristik.

It comes around a month after Travolution revealed that Ryanair had cut ties with its original tech partner – Spanish firm Logitravel.

That agreement lasted less than two months until it emerged Ryanair had accused Logitravel, which also runs a number of travel agency websites, of “illegal screenscraping and mis-selling”.

Ryanair confirmed all existing Ryanair Holidays bookings at the time were secure and said it would announce a new partner by the end of February.

The service was originally launched in December, and claimed to offer customers holiday packages for 10% less than rival OTAs.

A spokesman said: “We temporarily suspended our Holidays service last month, and terminated our agreement with the software provider who was found to be unlawfully scraping Ryanair’s low fares. We will not allow any 3rd party software provider to “screenscrape” and unlawfully re-sell Ryanair’s low fares.

“We are pleased to have relaunched Ryanair Holidays this week, having finalised an agreement with a new software provider, HLX Touristik, to once more offer the lowest price package holidays.”