British Airways has become the first airline to test a “one-step” facial recognition biometric boarding process at Los Angeles International airport (LAX).
The contactless process relies on the capabilities of the system, rather than being coupled with a boarding pass.
LAX is the first location in the US to pilot the paperless facial recognition technology.
The system captures each passenger’s photo and sends it to customs border patrol for matching with a digital image taken at the initial immigration process.
Using a passenger’s face as a boarding pass, also called biometric boarding, has been used at LAX in order to improve the guest’s experience and enhance security and safety when travelling through the airport.
LAX claims new facial recognition technology is “highly beneficial” for saving time and security for passengers.
Three e-Gates have been installed at the Tom Bradley International Terminal, and additional airlines are making plans to trial the technology.