British Airways website connects with Concur TripLink

Travel managers able to capture and manage bookings from BA.com Continue reading →

British Airways has gone live with its integration of BA.com with Concur TripLink.

The arrangement is designed to help travel managers capture and manage bookings that occur directly on the airline’s website.

Customers of SAP Concur and the airline will be able to capture business travel bookings that are made directly on the BA website so they can be managed along with other corporate travel arrangements.

Any bookings made on BA.com by people who have chosen to link their BA Executive Club and SAP Concur accounts will now be captured automatically by SAP Concur.

If the company does have a negotiated discount with BA and has requested access to these on ba.com, the website will authenticate connected travellers and apply negotiated rates automatically.

Travellers’ plans are automatically consolidated in Concur Travel, the Concur Mobile App and TripIt Pro.

BA NDC and customer partnerships manager Michelle Cullis said: “In today’s data-driven, fast-paced and mobile world, it’s more important than ever for companies to have the technology in place to oversee travel bookings and expenses.

“Through our connectivity with Concur TripLink, we can now offer this to a huge range of companies, no matter how they book.

“We have a varied customer base and we receive feedback from customers that they value a variety of booking channels so we are keen to provide them with a range of options and TripLink is an important one.”

SAP Concur EMEA North managing director Chris Baker added: “Through our research last year surveying business travellers, we discovered there is still work to be done around duty of care.

“For instance, 41% of bysiness travellers surveyed were left ot their own devices by their company while near a major incident.

“Therefore, bringing British Airways into the Concur TripLink ecosystem means that a vast number of bookings can now be tracked for duty of care requirements.

“Duty of care is not only important for responsible businesses, but a legal requirement for them. We look forward to seeing the difference this connection will make to both SAP Concur and British Airways customers.”