New agreements have been sealed with travel agencies in the UK, Middle East and Singapore to deploy Travelport’s Trip Assist mobile app.
Omega Travel in the UK, UAE-based Cozmo Travel and Pegasus Travel in Singapore have signed up for the app following its launch in February.
The app serves as personal digital travel concierge service for travellers that provides day of travel assistance, real-time trip alerts and click to call agent support.
Omega Travel chairman Mingliang Chen said: “We are delighted to pioneer this new mobile technology in Europe which will extend our engagement with today’s hyper-mobile travellers.
“We are confident that Travelport’s innovative mobile technology will bring our agency brand to life via mobile and help win new business.”
Travelport global hospitality and digital senior vice president and managing director Niklas Andreen added: “Mobile done right, allows agents to move from passive itinerary management to being a true proactive partner of the travellers throughout their journey.
“Travelport is proud to be working with such pioneering travel agencies on redefining the role of the travel agency through mobile engagement.”