Flight Centre to use Sabre tech in Australia and New Zealand

Flight Centre agents in Australia and New Zealand are to use Sabre’s distribution services and the travel technology company’s new Sabre Red Workspace. Under the new agreement, Flight Centre Travel Group will use the Sabre GDS as one of its … Continue reading →

Flight Centre agents in Australia and New Zealand are to use Sabre’s distribution services and the travel technology company’s new Sabre Red Workspace.

Under the new agreement, Flight Centre Travel Group will use the Sabre GDS as one of its key platforms to shop, book and manage travel from 400 airlines, 900,000 hotel options, 24 car rental brands and 14 cruise lines.

It follows similar tie-ups between the companies in the U.S., Canada and Mexico.

Sabre has upgraded more than 1,300 Flight Centre locations to the new Sabre Red Workspace, for use by 9,500 travel agents. It claims to have improved conversions and upselling results in the agencies and reduce training time for new agents. resulting in a solid increase in conversions compared to the same time last year.

Flight Centre’s managing director Graham Turner said: “We are delighted to have extended our relationship with Sabre. One of our key global strategies has been to increase productivity and we believe that Sabre’s strong product suite, which is now fully implemented in Australia and New Zealand, will help us build on the success we are already having in this regard.”

Wade Jones, president of Sabre Travel Network, added: “We share a common belief and vision that the right technology solutions coupled with scale and innovation will deliver the kind of shopping and retailing experience that travellers want, while delivering the efficiency and speed that agents need.

“Since expanding our relationship and rolling out the new Sabre Red Workspace, Flight Centre travel agents are already seeing the promising results that we expect from our highly-intuitive and ultra-fast desktop solution.”