IDeaS Revenue Solutions has launched what it claims to be the first voice-based revenue management tool for the hospitality sector.
The firm has made its IDeaS G3 Revenue Management System compatible with widely-used consumer devices like Amazon’s Echo and Google Home, in multiple languages.
IDeaS’ founder and chief scientist, Dr Ravi Mehrotra, said: “Our goal is simple: to continually push the innovation boundaries to enable hotels’ success, whether it be deep machine learning, artificial intelligence or voice-enabled interaction.
“Hotels rely on us to provide the most accurate and insightful data to drive optimal revenue strategy. IDeaS pioneered revenue management as we know it today, and we continually evolve to reflect our newest innovations that help clients achieve success.”
IdeaS said: “In the hospitality world, voice interaction will give hoteliers, at all levels, instant access to a myriad of performance data such as occupancy, room rates, competitor rates, forecasts, revenue details and more.
“Revenue management solutions are a critical intersection point, often storing data from a multitude of disparate systems. Voice technology now makes accessing all that data even simpler, driving more efficiencies and productivity within an organisation.
IDeaS’ voice interaction technology is being displayed this week at the ITB trade show in Berlin.