A ‘pop-up’ off-airport, fully mobile check-in service that can be set up at any location has been developed.
Cloud technology provided by Amadeus Airport Common Use Service is powering the Off Airport Check-in Solutions concept which can be used at sites such as cruise terminals, hotels, train stations or major conferences.
OACIS checks-in travellers and their luggage, securely transports their bags to the airport and delivers them directly into the airport baggage system.
The service is launching in Australia, but OACIS plans to expand to New Zealand and other markets in the next 12 to 18 months.
Virgin Australia is the first airline to adopt the service and has already piloted it in Sydney for cruise ships.
OACIS chief executive, Matthew Lee, said: “Our service is about giving people more freedom, flexibility and fun so they get the most out of their travel.
“Travellers can drop off their bags at a convenient location, make the most of their day luggage-free, breeze through the airport without having to queue at the check-in desk, and enjoy their flight knowing their bags will be ready for them at their destination.
“To do this, we needed the right partner, and Amadeus fit the bill. They were open to working with innovative, disruptive new players, and we were impressed by their agility which has allowed us to launch so quickly.”
Amadeus Asia Pacific head of airport IT sales Sarah Samuel added: “In the past, airlines and airports have been constrained by low innovation and legacy technology, but our cutting-edge cloud technology is enabling new business models and opportunities, such as OACIS.
“Through this partnership, airlines are no longer restricted in the way they manage passenger flow.
“With OACIS, they can be agile in their service offerings, avoid queues and congestion, and create a better traveller experience.
“In the future, they may be able to do away with the airport check-in desk all together, opening up that space for other revenue opportunities.”